Five units, one network
From the Kunene to the Orange River, our Business Units operate dams, wellfields, purification plants and pipelines that keep Namibia supplied.
- Head Office in Windhoek
- Five area offices, each led by a Chief Water Supply
- Offices and water schemes in all 14 regions
Find your area office
Area office: Okahandja
- Windhoek and Okahandja supply
- Von Bach, Swakoppoort and Omatako dams
- Central Area Water Master Plan schemes
Area office: Swakopmund
- Erongo coastal towns and mines
- Omdel and Kuiseb aquifers
- Seawater desalination supply
Area office: Oshakati
- Cuvelai-Etosha basin
- Calueque–Oshakati canal and pipelines
- Oshakati Purification Plant
Area office: Grootfontein
- Otavi, Tsumeb and Grootfontein schemes
- Kavango East and West, Zambezi
- Rundu Purification Plant
Area office: Keetmanshoop
- //Karas and Hardap regions
- Hardap and Naute dams
- Orange River schemes
Report a supply problem
Burst pipe, low pressure or interruption? Call the area office for your region, or ask Aqua for the right number.

Local teams, national standards
Each Business Unit runs the schemes in its area day to day: operating plants and pump stations, maintaining pipelines and reservoirs, reading bulk meters and responding to supply problems. Head Office sets standards, plans new capacity and supports the units with engineering, scientific and financial services.
Operations
Plants, pump stations and pipelines.
Maintenance
Planned and emergency repairs.
Metering
Bulk meter reading and billing data.
Customer care
Local contact for bulk customers.